Policy

Your Privacy

Last Updated July 2026

1. Who We Are

Perform Partners Ltd (“Perform Partners”, “we”, “us” or “our”) is committed to protecting and respecting your privacy.

This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website, engage with our services, communicate with us, subscribe to marketing communications, or otherwise interact with our business.

Controller Details

Perform Partners Ltd
Company Number: 11606816
ICO Registration Number: ZA761239
Registered Office: Platform, New Station Street, Leeds, LS1 4JB

For any questions regarding this Privacy Notice or the way we process personal data, please contact our Business Operations team:

Data Protection Officer: Paul Rhodes
Email: operations@perform-partners.com

This Privacy Notice has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.

2. Personal Data We Collect

We may collect, use and store the following categories of personal information:

Information You Provide Directly
  • Name
  • Job title
  • Company name
  • Email address
  • Telephone number
  • Postal address
  • Information provided through website forms (including recruitment forms)
  • Information provided through correspondence with us
  • Marketing and communication preferences
Information We Collect Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage information
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Location information derived from IP addresses
  • Cookie and tracking data
Information Obtained from Public Sources

We may process publicly available business contact information where:

  • Details are published on company websites;
  • Details are published through professional networking platforms;
  • Individuals represent organisations with whom we may have a legitimate business interest in engaging.
Information Obtained from Third-Party Sources

Additionally, we may obtain business contact information from reputable third-party providers and partners, business intelligence platforms and publicly available sources where permitted by applicable law. This information may include names, job titles, business email addresses, company details and other professional contact information.

We use this information to identify organisations that may benefit from our services, develop business relationships and communicate with prospective customers. Where we process personal data obtained from third-party sources, we do so in accordance with UK data protection laws and rely on an appropriate lawful basis, which may include legitimate interests.

Individuals have the right to object to the processing of their personal data for direct marketing purposes at any time.

3. How We Use Your Information

We use personal data for the following purposes:

  • Responding to enquiries and requests.
  • Providing our services.
  • Managing customer relationships.
  • Managing prospective client relationships.
  • Sending marketing communications where permitted by law.
  • Improving our website and services.
  • Monitoring website performance and security.
  • Maintaining business records.
  • Preventing fraud and misuse of our systems.
  • Managing legal, regulatory and compliance obligations.

4. Lawful Bases for Processing

Under UK GDPR and Privacy and Electronic Communications Regulations (PECR), we must identify a lawful basis for processing personal data.

Processing Activity

Personal Data

Purpose

Lawful Basis

Website enquiries

Name, contact details, enquiry information

Responding to enquiries and providing information

Legitimate Interests

Service delivery

Contact and business information

Delivering contracted services

Contract

Client relationship management

Contact and engagement information

Managing customer relationships

Legitimate Interests

Marketing subscriptions

Name, company, email address

Sending marketing communications

Consent

Business development activities

Business contact information

Promoting relevant services to organisations

Legitimate Interests

Website analytics

IP address, browser and usage data

Improving website performance and user experience

Legitimate Interests

Security monitoring

Technical and usage information

Protecting systems and preventing misuse

Legitimate Interests

Legal and compliance obligations

Relevant records and correspondence

Meeting legal obligations

Legal Obligation

Recruitment and candidate assessment

CVs, employment history, qualifications, contact details, interview notes, assessment outcomes and references

Assessing suitability for employment, contractor, associate, apprenticeship and work experience opportunities

Legitimate Interests, Contract where processing is necessary prior to entering into an employment or service agreement, and Legal Obligation where required

Business development and prospect identification

Business contact information, including data obtained from publicly available sources and reputable third-party providers

Identifying organisations that may benefit from our services and establishing business relationships

Legitimate Interests

Where we rely on legitimate interests, we ensure our interests are balanced against the rights and freedoms of individuals.

5. Marketing Communications

We may send you information about our services, events, industry insights and company updates where:

  • You have provided consent;
  • You have requested information from us;
  • You are an existing client;
  • We have a legitimate business reason to contact you regarding services relevant to your organisation.

You may unsubscribe from marketing communications at any time by:

We will always respect your communication preferences.

6. Third-Party Applications and Services

We use carefully selected third-party service providers to support our business operations.

Microsoft Clarity and Microsoft Advertising

We utilise Microsoft Clarity and Microsoft Advertising to understand how users interact with our website through:

  • Heatmaps
  • Behavioural analytics
  • Session recordings
  • Website performance analysis

This information helps us improve the user experience, monitor website performance, detect fraudulent activity and optimise our services.

For further information, please refer to Microsoft’s privacy information.

HubSpot

We use HubSpot as our customer relationship management (CRM) platform.

HubSpot may process:

  • Customer information
  • Prospect information
  • Website form submissions
  • Marketing subscription information
  • Communication records

HubSpot also supports our business processes, including contact management, marketing administration, data cleansing and de-duplication.

Microsoft 365

We use Microsoft 365 to support:

  • Email communications
  • Document management
  • Collaboration
  • Business operations

Personal information may be stored or processed within Microsoft 365 systems in accordance with Microsoft’s security and compliance standards.

Other Analytics and Website Technologies

We may use additional analytics, website optimisation and performance monitoring tools to help us understand how visitors interact with our website, improve user experience, maintain website security and support our marketing activities.

7. Sharing Your Information

We do not sell personal data.

We may share personal data with:

  • Technology and software providers;
  • Professional advisers;
  • Legal and regulatory authorities where required;
  • Service providers supporting our business operations;
  • Trusted business partners supporting the delivery of services.

All third parties are required to process personal data in accordance with applicable data protection laws and appropriate contractual safeguards.

We only share personal information where there is a lawful basis for doing so.

8. International Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we ensure that appropriate safeguards are in place, which may include:

  • UK adequacy regulations;
  • International Data Transfer Agreements (IDTAs);
  • UK Addendum to Standard Contractual Clauses;
  • Other legally recognised transfer mechanisms.

These safeguards are designed to ensure personal data remains adequately protected regardless of where it is processed.

9. Data Retention

We have data retention policies and procedures to help ensure we comply with our legal, regulatory and contractual obligations regarding the retention and deletion of personal information.

We will only retain personal data for as long as reasonably necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, reporting or other applicable requirements.

When determining the appropriate retention period, we consider:

  • The nature, sensitivity and volume of the personal data we hold.
  • The purposes for which we process the personal data and whether those purposes can be achieved through other means.
  • Applicable legal, regulatory, tax, accounting, reporting and contractual requirements.
  • The potential risk of harm from unauthorised use or disclosure of the personal data.

Once personal data is no longer required, we will securely delete, anonymise or otherwise dispose of it in accordance with our retention policies and applicable legal requirements.

10. Security

We take the security of personal information seriously.

We have implemented appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access;
  • Accidental loss;
  • Misuse;
  • Disclosure;
  • Alteration;
  • Destruction.

These measures include physical, electronic and administrative safeguards.

Information security policies are available upon request by contacting operations@perform-partners.com.

11. Your Rights

Under UK data protection law, you have the right to:

  • Access personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information in certain circumstances.
  • Request restriction of processing.
  • Object to processing based on legitimate interests.
  • Request transfer of your personal data where applicable.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint regarding our handling of your personal information.

Requests relating to your rights should be submitted to:

operations@perform-partners.com

We will request proof of identity before fulfilling certain requests.

12. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

  • Ensure website functionality;
  • Improve user experience;
  • Measure website performance;
  • Analyse visitor behaviour;
  • Support security and fraud prevention activities.

For more information about our use of cookies, please refer to our Cookie Policy.

Where required by law, we will seek your consent before placing non-essential cookies on your device.

13. Data Protection Complaints

If you have concerns about how we collect, use or protect your personal information, we encourage you to contact us first so that we can investigate and address your concerns.

Data protection complaints should be submitted to:

operations@perform-partners.com

We will review your complaint and respond in accordance with our internal complaints process.

If you remain dissatisfied with our response, you may raise your concerns with the Information Commissioner’s Office (ICO).

Information about the ICO and how to make a complaint can be found on the ICO website.

14. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in legislation, regulatory guidance, business practices or services.

Any updates will be published on this page and will take effect immediately unless otherwise stated.

We encourage users to review this Privacy Notice periodically to ensure they remain informed about how personal information is collected, used and protected.

15. Contact Us

If you have any questions regarding this Privacy Notice or wish to exercise your data protection rights, please contact:

Business Operations Team

Perform Partners Ltd
Platform, New Street Station
Leeds, LS1 4JB

Email: operations@perform-partners.com

Company Number: 11606816