Policy

Your Privacy

Privacy Policy

This policy sets out how Perform Partners uses and protects any information that you provide when you use this website.

Perform Partners registered office is at Platform, New Street Station, Leeds LS1 4JB.

Perform Partners Limited (‘we’ or ‘us’ or ‘our’) is committed to respecting and protecting your privacy in accordance with this privacy notice and in compliance with the General Data Protection Regulation (GDPR), UK data protection laws and any other relevant the data protection laws and regulations (herein collectively referred to as “the data protection laws”). Questions and comments about this privacy notice are welcomed. These and any enquiries about the processing of your personal data should be directed at enquiry@perform-partners.com in the first instance.

Perform Partners is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  Before providing us with any personal information please read our Privacy Policy carefully.

By using our site and/or providing us with personal information you are agreeing to the terms of our Privacy Policy.  If you do not want your personal information to be used in the ways set out here please do not use our site or submit personal information to us through it.

Perform Partners may change this policy from time to time by updating this page.

What is Personal Data?

The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified by reference to data items such as: name, contact details, unique identification numbers, location data or online identifiers.

What information we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests

In addition to the personal data we collect as explained above, we may collect other information about your visits to our site and about your computer. Such other information collected may include, but will not be limited to, traffic data, location data, weblogs, the resources that you access, when you access our site, when you leave our site, your IP address, your operating system and browser type. This other information is collected by cookies, please see below for more details in relation to cookies.

Third Party Application Processing

We partner with Microsoft Clarity and Microsoft Advertising to capture how you interact with our website through behavioural metrics, heatmaps, and session replays. This helps us improve and market our services. Website usage data is collected using first and third-party cookies, along with other tracking technologies, to assess the popularity of services and monitor online activity. This information is also used for site optimisation, fraud prevention, security purposes, and advertising. For more details on how Microsoft collects and processes your data, please refer to the Microsoft Privacy Statement.

Additionally, we utilise third-party applications such as HubSpot for contact management and as our customer relationship management (CRM) platform. These applications may access personal data we store, which can include customer details, prospect information, and data from individuals who have submitted forms on our website. They also support our data protection processes, including de-duplication and data cleansing.

Email Subscriptions

By opting in to personalised sales communications, you consent to receive tailored service proposals and consultations based on your business needs and industry specifics from Perform Partners. We will contact you via email and/or phone to discuss how our change delivery services can benefit your business. You can withdraw your consent for personalised interactions at any time by contacting clicking unsubscribe.

By subscribing to our marketing communications, you agree to receive emails from Perform Partners about our services, industry insights, and news. We collect your email address, name, job title, and company name to send you these communications. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • To deliver a requested service to users of our online products
  • We may periodically send you emails which we think you may find interesting using the email address which you have provided
  • To monitor the use of our site
  • To collate, analyse and report on aggregate, anonymised personal information about users of our site
  • To enable us to be responsive to business needs and associated risks
  • For communications or correspondence in the event of a problem
  • We will not share your information with third parties.

How long we keep your data?

Perform Partners Limited only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our Information Security Policy is available upon request. Please contact enquiry@perform-partners.com for all policy enquiries.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  For more information, please view our Cookie Policy.

We understand that your privacy is important, and Perform Partners are committed to protecting it.